Terms & Conditions

Please read these terms and conditions carefully before using Our Service. If you do not agree with these terms, please exit and do not use this website.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Country refers to Romania.
Referred to as either the “Company”, “We”, “Us”, “Our”, in this Agreement refers to Manhitects Europe S.R.L., No. 216 Calea Victoriei Street, office C10, 1st District, ZIP 010099, Bucharest, Romania.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service refers to the Website.
Terms and Conditions mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
Third-party Social Media Service
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
Website refers to Manhitects Atelier, accessible from manhitects.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Restrictions of use

As a condition of your use of the Website, you warrant that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website.

Intellectual property rights

Your use of the Website and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including Manhitects Website and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by Manhitects and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.


We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.

Terms of sale on the Website

The purchase of any products by you from the Website is subject to these sales terms.
For each order on the Website, your acceptance of the sale terms in force at the date of the order is required.

General Terms

Orders placed on the website are to be placed exclusively for personal use and not for resale.

Manhitects reserves the rights to cancel any order placed by a customer in its sole discretion and without liability, including, without limitation, an order from a customer with whom it has a dispute concerning a prior order or if Manhitects has reasonable cause to suspect that such customer has violated these sale terms, engages in any fraudulent activity or for any other reason.

To place an order, you are required to create an account on the Website, to add items to your Cart, to enter your billing/shipping address. You are entirely responsible for maintaining the confidentiality of the information for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Manhitects immediately of any such unauthorized use of your account or password, or any other breach of security. Access to your account may be suspended or terminated at Manhitects sole discretion.

Following the creation of your account, you will receive a confirmation email.
As soon as you have your account created with our Website, you are able to place an order. The order is made out of the description of the product, the quantity, the specific fabric, coloring and references, the unit price. Before placing the order, please confirm all elements reflect your selection before clicking the “Place Order” button. Placing an order means you accept all sale terms.
Payment will be debited and cleared from your account upon receiving your order. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Manhitects, we will not be liable for any delay or non-delivery.
Once this transaction is complete, you will then return to the Website.
Following the placement of your order, you will receive an order summary via email.
We offer products that are made at your request. We do not have a stock of clothing available and the payment will be made fully in advance.
Part of the ordering process is represented by an online meeting with one of the manhitects, following the placement of your initial order. The meeting will be set-up by you, whenever you are available, using the tools put at your disposal by Manhitects. The objective of this meeting is to take your measurement and better understand your style needs and requirements.
Following the initial online meeting, the selected products will be manufactured according to your preferences and measurements and shipped to you in maximum 10 working days.
We will inform you via email at every stage about the status of your order (manufactured, shipment etc.)
Once you receive the products, you will receive an email invitation to set-up another call with your manhitect and try the clothes, with his support, via online means.
Following the second call, you will return the products to Manhitects, using the shipping services provided by us.
For the next step, the manhitect will revise the products and send you an improved version of them, taking into consideration the real-life try on. The delivery time is of maximum 5 working days.
Once you receive the products the second time, you will receive an email invitation to set-up another call with your manhitect and try the clothes, with his support, via online means.
The process described above will be repeated as long as it is needed, using the same specifications as above, to make sure our products fit you perfectly. All costs related to shipping, customs, other administrative duties, are covered by Manhitects.
The guaranteed maximum delivery time for your products, taking into consideration the manufacturing process and online calls, if all steps are taken within three working days, is 35 working days.


The prices listed for all Manhitects products on the Website are in USD or EUR and include taxes and shipping costs. All DDP taxes will be covered by Manhitects, should the case be.
We reserve the right to modify the prices at any time without prior notice.
You will be charged the prices displayed on the Manhitects Website when your order is placed. If you are a customer whose credit/debit card is not denominated in Euros or USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
Manhitects reserves the right to not accept or cancel your order at its sole discretion, for any reason, without liability.

Payment methods

Payment is made upon placing your order. Your order will be processed once we have received authorization to process your payment. We accept the following credit cards: Mastercard, Visa, American Express.
Our payment processor uses a 3D Secure trading environment to keep your transactions safe. Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.


Products ordered via Manhitects are to be delivered via DHL, where the case requires it.
A signature may be required for delivery. Customer assumes all responsibility once a signature is obtained at the delivery address.
Manhitects is not responsible for any delays caused by destination customs clearance processes. If delivery is delayed by any event outside of our control, we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this, we will not be liable for delays caused by the event.


Since all products sold via the Website are custom made, no cancellation of order is available. However, if you are not satisfied with the final products, you are entitled to receive your money back. The procedure to obtain is the following: you notify via email Manhitects within 48 h from the delivery of the products and explain your reasons for the withdrawal from the initial transaction. The refunded products should not be used, soiled or damaged. Returns that are damaged or soiled will not be accepted and will be sent back to the customer and/or a refund refused. Once we receive the products back, we will issue you a full refund. We will make reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
Manhitects will cover all shipping costs related to the return.
There is also an extended guarantee of 100 days for the products’ quality, which Manhitects offers to all its clients.


All data collected by Manhitects is used to settle any dispute may arise during any transactions between you and Manhitects.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Website may also be subject to other local, state, national, or international laws. Please note that the European Commission also provides a platform for alternative out-of-court resolution of disputes, available on the website http://ec.europa.eu/odr.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” & country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.


Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Force majeure

We are not responsible for failure to meet any of our obligations under the Terms where such failure is due to events beyond our reasonable control.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us by email: [email protected].